Who we are
This website is operated by MetaDesk Solutions, Sector 17, Chandigarh, India. Questions about this policy or your information can be sent to support@metadesk.in.
Information we collect
When you submit a demo request, we collect the name, work email, company, optional phone number, interested plan and message you provide. For security and abuse prevention, we also retain limited technical information, including a non-reversible hash derived from the connecting IP address. The request record does not store the raw IP address.
How we use information
- Respond to and manage demo, pricing, implementation and support enquiries.
- Route requests to authorized MetaDesk Sales or Support personnel.
- Maintain request and notification history in the protected WordPress inbox.
- Protect the form, enforce request limits and investigate misuse.
Cookies and website security
WordPress may use essential cookies for signed-in administration and security. This theme does not add advertising cookies or third-party analytics.
Sharing and retention
We do not sell demo-request information. It may be processed by authorized personnel and the hosting or email providers required to respond. We retain enquiry information only as reasonably necessary for the prospective customer relationship, security, and applicable business or legal requirements.
Your choices
You may ask us to review, correct or delete information associated with your enquiry by emailing support@metadesk.in. We may need to verify the request and retain information where required for security, contractual or legal reasons.
Security and updates
We use access controls, request validation and reasonable safeguards. No internet service can guarantee absolute security. We may update this policy as the website or our practices change.